BBB warns against hiring unlicensed home improvement contractors

BBB warns against hiring unlicensed home improvement contractors


THE BBB HAS WARNED ABOUT BEFORE.>>HERE’S ALL THE — THE
SHEETROCK HAD FALLEN. IT WAS BIGGER THAN THAT. KAI: WHEN THE RAIN DESTROYED
CHANEL WELLS’ ROOF IN SOUTHWEST
BALTIMORE, SHE CALLED A ROOFER
WITH BEST CHOICE ROOFING. SHE SAYS HE GAVE HER AN
ESTIMATE, TOOK A $625 DEPOSIT,
THEN ANOTHER $1900 THE DAY H
CAME TO DO THE WORK. BUT, THAT WORK DIDN’T WORK.>>WE HAVE BUCKETS ON THE FLOOR. IT WAS 10. NOW IT’S 15. KAI: SHE SAYS THE ROOF LEAKED
AGAIN WITHIN WEEKS.>>I KEPT TEXTING. TEXTING, E-MAILS, NOTHING. EXCUSES. I’M ON VACATION. I’LL DO IT WHEN I COME BACK. RAIN, RAIN. KAI: IT TURNS OUT, ACCORDING TO
THE BETTER BUSINESS BUREAU, THE
OWNER OF BEST CHOICE ROOFING IS
THE SAME OWNER WE DID A STORY
ABOUT IN FEBRUARY OF LAST YEAR
WITH A WOMAN WHOSE BAD ROOF JOB STORY IS VERY SIMILAR TO
CHANEL’S. AT THAT TIME, BBB OFFICIALS SAY
HE CALLED THE BUSINESS TRI-CITY
ROOFING AND HE DIDN’T HAVE A
LICENSE THEN AND HE STILL
DOESN’T NOW.>>THIS IS A PATTERN OF HOW YOU
CAN OPEN UP A BUSINESS, SHUT IT
DOWN, OPEN BACK UP UNDER A
DIFFERENT NAME AND CAUSE HARM. KAI: BARNETT SAYS THE COMPLAINTS
OF COLLECTING MONEY, SHODDY WORK
AND NOT RETURNING CALLS ARE THE
SAME, BUT EMPHASIZES THE BIG
LESSON IS THE IMPORTANCE OF ONLY
HIRING WORKERS LICENSED THROUGH THE MARYLAND HOME IMPROVEMENT
COMMISSION
IT’S THE LAW AND ENSURES THE
COMPANY IS BONDED AND INSURED IS
A FINANCIAL-SOLVENT BUSINESS AND
HAS BEEN CHECKED OUT BY THE STATE. THE OWNER CHANEL DID BUSINES
WITH IS DUE IN COURT NEXT MONTH.>>THE OFFENSE THAT HE’S BEING
CHARGED WITH IS THAT OF
OPERATING WITHOUT A CONTRACTOR’S
LICENSE AND NOT COMPLETING WORK.>>YUP, ALL THIS RIGHT HERE. KAI: CHANEL’S LESSON COST HER
THOUSANDS OF DOLLARS AND A LOT
MORE.>>IT’S A HEALTH HAZARD. IT’S BAD, I CAN’T LIVE IN THAT
ROOM. THIS IS MY HOUSE. KAI: WE TRIED TO REACH T
BEST CHOICE ROOFING OWNER ALEX
RICH. HE DIDN’T RETURN OUR CALLS. THE BBB SAYS HE HASN’T RESPONDED
TO THEM EITHER. YOU CAN CONFIRM A LICENS
THROUGH THE MARYLAND HOME
IMPROVEMENT COMMISSION WEBSITE. BUSINESSES ARE ALSO REQUIRED TO
DISPLAY MHIC NUMBERS. IN THE NEWSROOM, KAI REED,
WBAL-TV 11 N

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